Welcome to the City of Grayson Utilities Commission web site.

Here you will find information on the services offered by the Utilities Commission, our billing policies, answers to frequently asked questions, and important announcements (i.e. boil water advisories).

The site also provides easy access to printable forms (i.e. new service form, bill adjustment form) and our annual water quality reports. These forms and reports can be found by choosing a service from the appropriate link on the Services page.


If you have questions about an advisory, please call the Utility Office at 474-7569 (before 4:00pm on weekdays) or the Grayson Water Treatment Plant at 474-5731 (after 4:00pm and during weekends). 


*Only active advisories are shown. If you were previously under an advisory and it's no longer posted, it has been lifted.


Carol Malone Boulevard Utilities Relocation Project has currently begun!

The Carol Malone Boulevard Widening Project is under way.  After years of planning, The Kentucky Department of Transportation has authorized construction to begin. The relocation of the water, sewer and natural gas lines is the first step in the project.  These lines will be relocated in the areas beginning at KCU's campus continuing south to the new Dollar General store. 

We ask for your patience and understanding during this construction phase of the project.  Please excuse the inconvenience during these next few months while the project is being completed. 


Grayson Utilities has added to our website the option to get your account balance online now.  Either go to the "Pay My Bill" page at the left or click on any of the   emblems on any of the pages.  You must enter your account number as it appears on your utility bill (ex. xx-xxxx-xx), click on the "click to locate account information" button and follow directions from there.  All credit/debit card payments made before midnight will post on the next business day. 


If your water service has been TERMINATED - DO NOT pay online; CALL our office at 606-474-7569 between 8:00 a.m. - 4:00 p.m. Monday - Friday to make the payment and notify staff that water service is off due to non-payment.

ACH (Automatic Withdrawal from checking) now available at NO CHARGE to the customer.   



Please, Join us in National Safe Digging Month by calling 811 before beginning any outdoor digging project large or small.                 HOMEOWNERS as well as Contractors!

Utility Commission Meeting

The Grayson Utilities Commission will hold their monthly meeting Friday, June 29, 2018 at 12:00 PM at the William J. Lewis Utility Maintenance Building. As always, the public is invited to attend.


Holiday Closings

The Grayson Utilities Commission will be closed on the following holidays for 2018:

  • New Years - January 1, 2018
  • Good Friday - March 30, 2018
  • Memorial Day - May 28, 2018
  • Independence Day - July 4, 2018
  • Labor Day - September 3, 2018
  • Veterans Day - November 12, 2018
  • Thanksgiving Day and Day After - November 22 & 23, 2018
  • Christmas - December 21, 2017 (Close at 12:00 pm), Closed December 24 & 25, 2018
  • New Years - January 1, 2019

Educating Young People About Water

     Tally Harris (Water Treatment Plant Head Operator) and Gerald Haney (Utilities Superintendent) speaking to the 8th grade science classes of Mrs. Alexander and Mrs. Tiller at East Carter Middle School, September 2014.  They performed a demonstration on basic water filtration, as well as discussed the many aspects and benefits of safe drinking water.






Employee * Check My E-mail

Grayson Utilities Commission is an equal opportunity provider and employer

 We now accept Visa, MasterCard, Discover and American Express!

ACH Automatic Withdrawal from checking account at NO CHARGE.